Holiday Inn Bournemouth, an IHG Hotel

Upon entering the hotel the presentation was clean - no litter or mess, internally the building was really clean, tidy, modern and not tired like other hotels - which was a major consideration in booking our stay. It smelled nice just walking into the building so you know you are going to have a great stay if they make the effort for the small touches. The staff were very presentable and friendly and the service was outstanding - reception and dining area. The room was very tidy and clean and of a good size and smelled fresh. The bed was comfortable. The TV was of a good size and easy to connect to WIFI or link your phone or tablet to cast on to the screen. The breakfast was self service for cold foods and assisted for hot food, everything was freshly made and tasted good. There are plenty of parking spaces which are at a reduced rate for guests. The location is good - only a few minutes walk into the town centre.

The hotel is quite and clean and stylish despite being very close to the centre. The rate was very reasonable. The rooms are of a good size and the beds and pillows are very comfortable. The TV has many good channels and Internet quality is excellent. The staff are friendly and helpful and special thanks to Jithin (from India / Kerla) who was extremely helpful, professional and nice.

Only stayed for one night and did not used the facilities of the hotel other than the room. The location was good and convenient for our plans. The room was comfortable, clean and well equipped for what we needed, including the iron and ironing board that was used that day. The bathroom was big and comfortable too.

Staff were fantastic as usual. Great car parking and the breakfast was as always excellent. Rooms were cleaned everyday to a high standard. I always tip the housekeeping guys as they have a really tough job. Have one our your executives spend a day doing what they do and get a real prospective on humility.

The refit is fantastic, great decor with a very comfortable lounge/restaurant area including a large variety of cosy seats and corners. Great decor with bright floor to ceiling windows. The room was perfect for 2 adults including a foldout corner sofa/bed for a child but could easily sleep an adult, it's one of the most comfortable foldouts we've ever had. It also came with a coffee machine, complimentary still and sparkling water, chocolates, bag of nuts in the fridge, even slippers and robes, which you only get at luxury hotels. The reception also gives out a small bucket and spade, which was a very nice touch. Parking was also great, one top level at the back, one in front of the hotel and an underground carpark. A very convenient location, walking distance to the main beachfront and pier is around 10 minutes downhill, but feels like 5 as you can see the sea as soon as you're walking down the hill. Very impressed as we always thought Holiday inn was a budget hotel, but they seem to have totally reinvented themselves. Highly recommended and our new favourite hotel in Bournemouth!